Clear from the start

Know what you own, what is included, and how change works.

This page summarizes ownership, project scope, outside costs, data exports, and delivery. The signed proposal controls each project.

01

Your business stays yours.

Clients retain their client-supplied content, trademarks, and customer data. Domains should be registered in the client’s account whenever practical. Each proposal identifies ownership or license terms for custom code, Mithra’s pre-existing tools, and third-party components.

02

The handoff is part of the project.

At the agreed delivery point, Mithra will provide the client-owned data, domain and DNS information, configuration records, and transfer-eligible project materials identified in the proposal.

03

The project has clear boundaries.

The proposal identifies the included pages, features, integrations, revisions, testing, launch work, and any correction period. New pages, redesigns, new features, migrations, large content changes, and new integrations require a separate approved scope.

04

Changes are approved first.

When a request falls outside the approved project, Mithra will provide the scope, price or range, assumptions, and timing before starting. No out-of-scope development charge should appear without the client’s written approval.

05

Known outside costs are identified.

Known third-party costs are identified before activation. These may include payment-processor fees, premium domains, software licenses, email or messaging volume, paid data services, taxes, and vendor seat charges. Mithra does not add an automatic per-user fee unless it is listed in the signed proposal.

06

Your data can leave with you.

The CRM owner can download a broad machine-readable backup covering business records and system history. Handoff formats and any provider-specific limitations are documented before termination.

Before work begins

Put the details in writing.

Your proposal should name the deliverables, revision allowance, billing owner for each vendor, outside costs, data-export format, and handoff responsibilities.

Talk about your project