Privacy Policy
Effective August 9, 2026
This policy explains how Mithra E-Commerce Solutions (“Mithra,” “we,” “us,” or “our”) handles information collected through this website.
Information we collect
Inquiries. When you use the contact form, we collect the details you submit, such as your name, company, email, phone number, website, revenue range, business challenge, and message.
Bookings. If you schedule a conversation, we collect your contact details, selected appointment time, company, and any notes you provide.
Website activity. We record the page visited, referral domain, event type, and timestamp. This first-party measurement does not use advertising cookies, browser fingerprints, or cross-site profiles.
Error reports. If a public page fails, we may record a shortened technical error message, the affected page, and the time of the error. We do not intentionally include form contents or full browsing histories.
How we use information
We use information to respond to inquiries, manage business relationships, provide requested appointments, operate our private CRM, understand site performance, prevent abuse, maintain security, and comply with legal obligations. Where required, we rely on your consent, our legitimate business interests, performance of a requested service, or compliance with law.
Sharing and sales
We may share information with service providers that host, secure, or support this website and its business systems, subject to appropriate restrictions. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction. We do not sell personal information or share it for cross-context behavioral advertising.
Retention
We generally retain inquiry and booking records for up to 24 months after the last meaningful interaction, unless a longer period is needed for an active relationship, legal obligation, or dispute. We generally retain website activity for up to 13 months and resolved error reports for up to 90 days. We may keep de-identified or aggregated information longer.
Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the information we hold. No internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or an appeal, and to opt out of certain uses. Submit a request through the contact page and write “Privacy request” in the message. We may need to verify your identity before acting. You may also contact the appropriate privacy regulator.
Cookies and browser signals
Our current first-party analytics does not require cookies. We do not currently respond to Global Privacy Control or Do Not Track signals because this site does not sell or use personal information for targeted advertising.
Children
This business website is not directed to children under 13, and we do not knowingly collect their personal information.
International visitors
If you access the site from outside the United States, your information may be processed in the United States or another country whose laws differ from those where you live.
Changes and contact
We may update this policy as our services or legal obligations change. The effective date above shows the latest revision. Questions and privacy requests may be submitted through the contact page.